How much does conflict and stress cost businesses?

  • The CBI estimates that conflict costs UK business £33 billion per year, taking up 20% of leadership time and potentially losing up to 370 million working days.
  • In 2015 survey 38% of UK employees report some form of interpersonal conflict at work, including 29% isolated incidents and 28% ongoing difficult relationships.
  • 12.5 million working days were lost in the UK due to work-related stress, depression or anxiety in 2016-17.
  • In 2016-17 stress, depression or anxiety accounted for 40% of all work-related ill health cases and 49% of all working days lost due to ill health.

The main causes of work-related stress, depression or anxiety were workload pressures, including tight deadlines and too much responsibility and a lack of managerial support.

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